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  3. How to choose an air conditioning installer?

How to choose an air conditioning installer?

It's so easy to get confused when you're trying to choose the right air conditioning company! There are many things need to be considered, like what kind of service you need, and the relevant costs involved. Your budget can influence everything else in regards to deciding on who will do this work best - but don't worry because we've got all information here at our disposal to make sure you know what to look for before making any decisions about hiring an installer.

As a quick guide you want your aircon technicians to be licensed, insured, qualified, and experienced. In this article, we discuss the factors you need to keep in mind when choosing your air conditioning installers. Keep reading to learn more.

Commercial ducted air conditioning in office

Aircon installer qualifications

Your air conditioning installer should be certified by the Australian Refrigeration Council. To find out if this is the case you can ask them or look to see if they have an ARCtick license number on their website or signage.

Having an ARC tick indicates that they are qualified to work with refrigeration gas needed to install the aircon unit. A company with ARC license will be trained and equipped to deal with all types of air conditioners compared to an electrician.

As they have an appropriate license, you can rest assured that your residential or commercial, split or ducted system will be installed by highly trained professionals.

Insurance - Having an insured installer is essential, ensuring your property or any injury is covered if an issue arrises during the installation. It's important to check that their insurances, including Public Liability Insurance, is up to date.

Communication during the project

Enlist a company that provides honest, professional, and friendly communication from the first quote or enquiry. An aircon installer who is easy to speak to will make the whole process smoother.

When you're looking around for an installer ask the potential company important questions like:

  • Do they provide repairs and servicing? It can be better to go for a company who provides complete services as they can be relied on to take care of the maintenance in the long term.
  • How long does the installation take?
  • Do they do a site visit? A site visit is important to calculate the size of air conditioner or air conditioning systems required. The technicians will consider different factors such as ceiling height, insulation, size of the rooms, windows, etc to determine the accurate capacity of the unit.
  • What is included in the quote? Your quote should be complete and there shouldn’t be any hidden charges or surprises later. If you clearly understand the quote, you can compare with other providers and make an informed decision.
  • What system do the recommend and why?
  • How long does the warranty last?
  • How often is maintenance required?

Company testimonials

Check the reviews from previous customers on Google, their social media, or other review sites. Reviews will help you read other people’s experiences to get an idea of the air conditioning company's customer service.

Your air conditioning system is an investment and it is so important to have it done by a professional. Having it installed by an unqualified tradesperson is not worth the hassle! You will end up paying more than what you expected, and it may void your warranty. Or you may need to call the installer again and again to rectify any issues.

After-sales service and warranty

Ask your aircon installer about the product and installation warranty, they should be able to tell you everything in detail. For example, the terms of the warranty and shipping expenses if any part is faulty.

A reliable company will provide you with all the finer details, respond quickly to any aircon troubles, and follow up to make sure your new aircon is working properly.

Trusted Local Air Conditioning Experts Brisbane & SE QLD

If you are looking for a great aircon installer in Brisbane, Logan, Sunshine Coast, and Gold Coast look no further than All Purpose Air Conditioning. We are professional, experienced, licensed, insured, and equipped to install, repair and service all types of air conditioners. Contact us on 1300 405 295 or complete our online enquiry form.